Billing and Plans
Manage your subscription, view usage, and access invoices. Go to Settings → Organization → Billing card.
Current Plan
Your billing page shows your active plan and quota usage.
Quota Dashboard
| Quota | Description |
|---|---|
| Users | Team members on your account |
| Storage | File and attachment storage used |
| Messages | Total messages this billing cycle |
| AI Messages | AI-generated messages this month |
Each quota shows:
- Current usage vs. limit
- Progress bar visualization
- Warning when approaching limit (90%+)
Trial Experience
If you're on a trial:
- See trial end date and remaining days
- View Trial Conversion Card with upgrade options
- Click Subscribe Now to convert to a paid plan
Trial users see a streamlined billing page focused on conversion.
Billing Cycle
For subscribed users, view:
| Field | Description |
|---|---|
| Billing Status | Active, Trial, Payment Due, Cancelled |
| Access Status | Active, Grace, Suspended |
| Current Period | Start and end dates |
| Next Invoice | Upcoming billing date |
Managing Your Subscription
Subscribe to a Plan
- Click Subscribe Now
- Select your desired plan from the dialog
- Complete checkout via DODO Payments
- Return to Enorve with active subscription
Cancel Subscription
- Click Cancel Subscription
- Confirm cancellation in the dialog
- Access continues until the end of your billing period
- You’ll see the cancellation effective date
Request Plan Change
For non-trial tenant admins:
- Click Request Plan Change
- Select desired new plan
- Provide reason for change
- Submit request for review
Invoices
View your billing history:
| Column | Description |
|---|---|
| Invoice # | Unique invoice identifier |
| Date | Invoice date |
| Amount | Total charged |
| Status | Paid, Pending, Overdue |
| Actions | Download PDF |
Alerts and Notifications
You may see alerts for:
- Grace Period: Payment overdue, access continues temporarily
- Pending Cancellation: Subscription ending on a specific date
- Account Suspended: Access restricted until resolved
Need Help?
- Upgrade or adjust quotas: Contact sales@enorve.com
- Billing issues: Contact billing@enorve.com